Privacy Policy

J.J. & H., Ltd. (“The Jacobson Group” or “Jacobson” or “We”) respects your privacy and is committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website jacobsononline.com (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. It also explains your rights in relation to your personal information and how to contact us or supervisory authorities in the event you have a complaint.

When This Policy Applies

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • Through web-based portals available on this Website, including the Career Center and our proprietary Employee Profile and Travel portal, which provide direct online interaction between users and the Website.
  • In connection with any of our events or sales, marketing, advertising, and recruitment activities, or in the course of providing services to you.
  • This Policy also applies to personal information we collect in connection with our recruiting, staffing, placement, employment, marketing, and related business activities, including through email, telephone, text message, and other communications.

It does not apply to information collected by:

  • Any third party that we do not own or control, including through any application or content that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using the Website, you acknowledge the practices described in this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You

We may collect or have collected information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). In particular, we may collect or have collected the following categories of personal information from consumers within the past twelve (12) months:

Category of Personal Information

Types of Personal Information

Business Purposes

Identifiers and Contact Information

Name, username and password, postal address, email address, telephone number, IP address, and contact information for referrals, references, or emergency contacts.

To create and manage our relationship with you; communicate with you; provide recruiting, staffing, placement, and related services; maintain accounts and records; and protect the security of our systems.

Professional and Employment Information

Resume or CV information, education, current and prior employment, employment history, certifications, professional qualifications, language proficiencies, awards, security clearance information, work authorization, skills, and other work-related information.

To assess candidate qualifications and suitability; match candidates with potential positions; present or refer candidates to clients; facilitate recruiting, staffing, placement, and employment opportunities; and administer related services.

Sensitive Personal Information

Social Security numbers, driver’s license numbers, state identification card numbers, passport numbers, other government-issued identifiers, and other information treated as sensitive personal information under applicable law.

To verify identity and work authorization; administer recruiting, placement, onboarding, payroll, benefits, and employment-related activities; satisfy client or job-related requirements; and comply with legal and regulatory obligations.

Protected Classification and EEO Information

Age, race or ethnicity, sex or gender, disability status, veteran status, and other demographic or protected-classification information collected where permitted or required by law.

To comply with equal employment opportunity, affirmative action, reporting, and other legal obligations; administer recruiting and employment processes; and support staffing and placement activities.

Compensation Information

Current or expected compensation, desired compensation, compensation history where permitted by law, and related compensation information.

To evaluate candidate preferences and potential opportunities; discuss compensation with candidates and clients; facilitate staffing or placement arrangements; and administer employment-related matters.

Background Check and Screening Information

Information obtained through background checks, reference checks, employment verification, credential verification, and other screening activities.

To evaluate eligibility and suitability for employment or placement; satisfy client requirements; verify candidate information; conduct screening activities; and comply with applicable law.

Health, Safety, and Drug-Testing Information

Health, medical, disability, workplace safety, accommodation, and drug-testing information where collected and permitted by law.

To administer employment and placement matters; address accommodation and workplace-safety requirements; satisfy lawful job or client requirements; and comply with applicable legal obligations.

Audio, Visual, and Interview Information

Photographs, video recordings, recorded interviews, and other audio or visual information provided or collected in connection with recruiting, placement, onboarding, or employment.

To conduct and document interviews; evaluate candidates; facilitate candidate presentations to clients; verify identity where appropriate; and administer recruiting and employment processes.

Internet or Other Electronic Network Activity Information

IP address, browser type, operating system, device information, browsing activity, pages viewed, links clicked, traffic data, and information about interactions with our Website.

To operate and secure the Website; understand Website usage; analyze traffic and visitor interactions; improve Website performance and user experience; measure marketing effectiveness; track conversions; and support advertising and remarketing activities.

Geolocation Information

Approximate location information derived from IP address or other location information voluntarily provided by an individual.

To provide location-relevant recruiting and staffing services, including identifying positions or job alerts within a geographic area, and to support Website functionality and analytics.

Communications and Correspondence

Emails, text messages, telephone communications, online communications, inquiries, and other correspondence with us.

To respond to inquiries; communicate regarding job opportunities, applications, placements, assignments, services, or other business matters; maintain records; and provide customer and candidate support.

How We Collect Information About You

Sources of Personal Information

We may collect personal information directly from you; from clients, references, professional networking or social media sources, background-check providers, job boards, and other third parties; and automatically when you interact with our Website.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Information that you provide by filling in forms on our Website. This includes information provided at the time of subscribing to our service or requesting further services.
  • Records and copies of your correspondence (including email addresses) if you contact us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

We use cookies, pixels, tags, analytics tools, conversion tracking, remarketing technologies, and similar technologies for automatic data collection. These technologies may include Google Analytics, Google Ads, Google Tag Manager, HubSpot, ZoomInfo, and Crazy Egg. We use these technologies to understand how visitors use our Website, measure Website performance, analyze traffic and interactions, track conversions, and support advertising and remarketing activities. You may manage certain cookies and tracking technologies through your browser settings and any privacy or cookie controls made available on the Website.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information to:

  • Our affiliates, including companies within The Jacobson Group.
  • Contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • We may disclose candidate information to clients or prospective employers in connection with evaluating candidates for recruiting, staffing, placement, or employment opportunities.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations and/or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of The Jacobson Group, our customers, or others.

We may also need to share some personal information with other parties, such as potential buyers of some or all of our business or during a re-structuring. We will typically anonymize information, but this may not always be possible. The recipient of the information will be bound by confidentiality obligations.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including for the duration of our relationship with you, as required by applicable law, as appropriate in light of applicable statutes of limitation, litigation or regulatory requirements, and for other legitimate business purposes.

When we have no ongoing business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights and Choices

With respect to your right to access and control your information, we comply with applicable data protection laws and regulations. We will process your rights requests in compliance with applicable data protection laws and regulations. The availability of these rights and the ways in which you may exercise them are set out below.

California Consumer Rights

For California residents, you are given rights under the California Consumer Privacy Act (the “CCPA”) about your personal information. You have the following rights:

  • Right to Know: You have the right to request information about the personal information we collect, use, disclose, sell, or share, including the categories of personal information collected, the categories of sources from which it was collected, the business or commercial purposes for collecting, using, disclosing, selling, or sharing it, the categories of third parties to whom it was disclosed, sold, or shared, and the specific pieces of personal information we maintain about you.
  • Right to Delete: You have the right to request that we delete personal information we collected from or about you, subject to certain exceptions permitted by law.
  • Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
  • Right to Opt Out of Sale or Sharing: Jacobson does not sell personal information.
  • Right to Limit Certain Uses of Sensitive Personal Information: You may have the right to direct us to limit certain uses and disclosures of your sensitive personal information where required by applicable law.
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA. We will not unlawfully discriminate against you for exercising those rights.

Other Jurisdictions

Under the laws of some jurisdictions you may have the right to request additional information about the personal data we collect, request access to the personal data we process, correct an error or omission, delete personal data, or object or limit further processing. We will respect individual rights requests under those laws.

Additionally, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. This will not affect any processing of your personal information done before you withdrew your consent.

Exercising Your Privacy Rights

If you would like to exercise applicable privacy rights, please email your request to legal@jacobsongroup.com or by calling our toll-free number at (800) 466-1578. To protect your privacy and security, we may take reasonable steps to verify your identity before processing certain requests. Where permitted by law, an authorized agent may submit a request on your behalf, subject to verification of the agent’s authority and your identity. We will respond to requests within the time required by applicable law.

Data Security

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Children’s Privacy

This site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will delete that data from our systems.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Attn: Legal Department
The Jacobson Group
190 South LaSalle Street, Suite 2850
Chicago, Illinois 60603
Tel: (800) 466-1578
Email: legal@jacobsongroup.com