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Latest Insurance Talent Perspectives

Q1 2026 Insurance Labor Study Results

Explore staffing projections and hiring plans for the U.S. insurance industry for the next 12 months.

Download the results from the Q1 2026 iteration of The Jacobson Group and the benchmarking division of Aon’s Strategy and Technology Group’s Semi-Annual U.S. Insurance Labor Market Study. A valuable industry tool, the study examines data collected on insurance industry hiring and revenue trends and projections.

The Changing Face of Insurance Talent

Understand, support and develop the industry’s next generation of leaders.

Download the white paper for strategies to help your organization better understand emerging generations, foster meaningful mentorship and build a future-ready workforce poised to lead the industry forward.

Competing for Technology Talent

Technology talent continues to be in high demand as insurers work to enhance customer experience, increase operational efficiency, personalize their offerings and compete in a quickly evolving environment.

Read our blog post for ways to be strategic and intentional in overcoming this talent challenge and effectively appealing to candidates within the technology space.

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Study Analysis: AI May Be Tempering Insurer Hiring

A new Insurance Journal article mentions The Jacobson Group and Aon’s Q1 2026 Insurance Labor Market Study found that 43% of industry respondents expect to hold staffing steady. That figure is up 10 percentage points from January 2025.

Insurance Industry Poised for Modest Growth Despite Mounting Talent Challenges

A new Risk & Insurance article discusses that the Aon/Jacobson Q1 2026 labor market survey reveals hiring optimism tempered by difficulty filling specialized roles and competing for top talent. 

Q1 2026 Insurance Labor Study Results Infographic

Our Q1 2026 Insurance Labor Market Study, conducted in partnership with Aon, reflects continued stability within the insurance labor market – and a 15-year-high watermark for the percent of carriers expecting to maintain their current staff sizes. Below, we share a few of the study’s highlights and carriers’ plans for the coming year.

AI Reshapes Insurance Hiring as Job Openings Hit Decade Low

Insurance Business Magazine highlights Jacobson and Aon's Q1 2026 Labor Market Study, discussing the transformation reshaping back office roles and hiring plans. 

The Changing Face of Insurance Talent

The insurance industry's talent landscape is undergoing a significant shift. With Generation Z firmly established in the workforce and Generation Alpha on the horizon, insurers must rethink how they attract, develop and retain the next wave of professionals.

Q1 2026 U.S. Insurance Labor Market Study Results

The Jacobson Group and the benchmarking division of Aon’s Strategy and Technology Group conducted a study to investigate hiring trends within the insurance industry.

Discovering What’s Possible This Insurance Careers Month

This Insurance Careers Month (ICM) marks 11 years of highlighting the rewarding and purpose-driven opportunities our industry has to offer. It’s a time to showcase insurance as a field where professionals – at every stage in their career journey – can grow, contribute and build meaningful careers. If you’re exploring what’s next in your career – whether you’re just starting out, considering a transition or looking for new challenges – insurance may offer more than you expect. The industry plays a vital role in people’s lives, helping individuals, families and businesses navigate uncertainty and move forward with confidence. For those who choose this path, it offers meaningful work, steady growth and a chance to truly make an impact. Below, our Vice President of Fulfillment Marcia Bray shares her perspective on ICM and why she encourages others to explore a career in insurance.   During Insurance Careers Month, we invite you to take a closer look at where a career in insurance could lead. And, if you’re already part of the industry, consider sharing your story. One conversation or one post could inspire the next generation of insurance professionals. Learn more about how ICM is making a difference at https://insurancecareersmovement.org/.

Making an Impact with Insurance Careers Month

This February marks the 11th annual Insurance Careers Month, providing a dedicated time for the industry to focus on raising our collective voices to inspire young talent to choose a career in insurance. This is the hallmark event of the Insurance Careers Movement – a grassroots initiative committed to inspiring young people to choose a career in insurance, sharing what makes the industry a great place to work and retaining its emerging leaders. As a proud co-founder of this movement, we’re inviting industry leaders to join us in inspiring more people to choose insurance as a rewarding, limitless and purpose-driven career.   Below, our CEO Corey Pinkham shares more about the importance of Insurance Careers Month and how you can get involved to champion the next generation of insurance talent.    Learn more about how ICM is making a difference here and on its website: https://insurancecareersmovement.org/.   

Veteran Insurers Praise Emerging Leaders for Being Proactive Rather than Reactive

Jacobson's Judy Busby was interviewed at the 8th Annual Emerging Leaders Conference in Nashville, Tenn.

February 2026: Labor Market PULSE

AT-A-GLANCE LABOR MARKET NUMBERS Unemployment for the insurance carriers and related activities sector decreased to 1.9% in January. The insurance carriers and related activities sector lost 11,300 jobs in January. Industry employment decreased by approximately 42,800 jobs compared to January 2025. The U.S. unemployment rate decreased to 4.3% in January and the overall economy added 130,000 jobs. INSURANCE INDUSTRY HIGHLIGHTS On a year-to-year basis, December* insurance industry employment saw job increases in TPAs (up 1.5%), property and casualty (up 1.2%), agents/brokers (up 0.4%) and title (up 0.4%). Meanwhile, jobs decreased in claims (down 18.4%), reinsurance (down 3.2%) and life/health (down 2.4%).  On a year-to-year basis, December saw weekly earnings increases in all categories: agents/brokers (up 9.2%), title (up 5.7%), claims (up 5.6%), TPAs (up 5.1%), and property and casualty (up 4.4%). ** Within the larger finance and insurance sector, job openings decreased to 138,000 for December. * 2025 closed with a slightly higher average rate of hires (2.1%) compared to 2024 (2%) and 2023 (1.8%). Notes: The BLS continues to revise numbers to be most accurate, which may contribute to inconsistencies, depending on when reports were pulled.  *The BLS Job Openings and Labor Turnover Survey report and reports on wages and employment for the industry category are only available for two months prior. **The BLS has not reported on reinsurance and life/health insurance earnings since December 2024. The BLS also performed its annual five-year revision in January, which adjusted employment numbers slightly down from what was previously reported. The source for the data represented in PULSE is the U.S. Bureau of Labor Statistics. Insurance data is derived from the insurance carriers and related activities sector.

Preparing Insurance Leaders for Peak Performance

In our latest article in partnership with the International Insurance Society, Jacobson's CEO Corey Pinkham discusses ways for insurers to invest in building leadership skills at all levels. 

Compass 19.1: The Changing Face of Insurance Talent

This quarter’s Compass feature article covers ways to understand, support and develop the industry's next generation of leaders. The newsletter also includes an overview of the industry's current labor market and recent executive-level job changes.