Subject Matter Experts > Operations

Insurance Operations Consultants

The Jacobson Group delivers insurance operations consultants as a timely and cost-effective solution to your temporary needs. Our subject matter experts are used as a stop gap during a permanent search, an alternative to traditional insurance consulting firms, or simply for an extra staff member during peak periods or projects. With more than four decades of insurance industry experience and relationships at work, Jacobson provides immediate access to operations consultants on an interim basis for special projects and short-term engagements.

Our operations consultants are experts in areas such as call centers, customer service and network development. Leveraging an average of 15 years of functional expertise and proven management acumen, they can quickly step in to address critical business situations.


Insurance Operations Consultant Expertise

Jacobson provides insurance operations experts with the hands-on knowledge and proven product line expertise necessary for each assignment:


Health Insurance Operations Consultants

Our health insurance consultants can step in to analyze operational efficiencies and provide best practice suggestions. Throughout the years, we have helped numerous health plans in the following areas:

  • Business Analysts
  • Claims Policy and Procedure
  • Claims Testing
  • New System Testing
  • Project Management
  • Reporting Analyst


Life and Disability Insurance Operations Consultants

Our operations consultants have the vertical expertise and hands-on knowledge necessary to make an immediate impact on our clients’ life and disability specific needs.

  • Interim Management
  • Operational Efficiencies Identification and Implementation


Property and Casualty Insurance Operations Consultants

The diverse and complex property and casualty industry has its own unique operational challenges. Our consultants have intimate knowledge of property and casualty product lines and offer the following areas of focus:

  • Business Analysis
  • Call Center Operations
  • Operational Efficiencies
  • Process Flows
  • Project Management
  • Training


Insurance Operations Consultant Network

Throughout the past 45 years, we have developed an extensive network of operations professionals. To view a sampling of the consultants available for your special projects and interim engagements, search for insurance operations consultants now.


Senior Education Consultant
Medicare Administrator Contractors (MACs)

Quality Improvement Director
Health Plan

Executive Project Leader
Multi-Line Insurer

Health Care Reform Consultant
Multi-Line Carrier

Customer Service Facets Trainer
Health Plan