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Latest Insurance Talent Perspectives

Q1 2026 Insurance Labor Study Results

Explore staffing projections and hiring plans for the U.S. insurance industry for the next 12 months.

Download the results from the Q1 2026 iteration of The Jacobson Group and the benchmarking division of Aon’s Strategy and Technology Group’s Semi-Annual U.S. Insurance Labor Market Study. A valuable industry tool, the study examines data collected on insurance industry hiring and revenue trends and projections.

The Changing Face of Insurance Talent

Understand, support and develop the industry’s next generation of leaders.

Download the white paper for strategies to help your organization better understand emerging generations, foster meaningful mentorship and build a future-ready workforce poised to lead the industry forward.

Competing for Technology Talent

Technology talent continues to be in high demand as insurers work to enhance customer experience, increase operational efficiency, personalize their offerings and compete in a quickly evolving environment.

Read our blog post for ways to be strategic and intentional in overcoming this talent challenge and effectively appealing to candidates within the technology space.

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Aon and The Jacobson Group Reveal Staff Increase Trends in Insurance Industry

Reinsurance News examines the findings from our Q1 2024 Insurance Labor Market Study. Our co-CEO Greg Jacobson highlights the industry's stable unemployment rate and insurers' cautious hiring approach.
Q1 2024 Insurance Labor Market Study Results

Q1 2024 U.S. Insurance Labor Market Study Results

The Jacobson Group and Aon-Ward conducted a study to investigate hiring trends within the insurance industry. The following presents the findings of an insurance labor survey conducted in the first quarter of 2024...

Fewer Insurers Planning to Increase Staff in 2024

The Claims and Litigation Management Magazine covered Jacobson's Q1 2024 Insurance Labor Market Study, noting that while more companies plan to maintain current staff levels, technology and claims remain top priorities for growth across the industry.

Jacobson: Survey Shows ‘Significant Pause’ in Industry Job Growth

Carrier Management examines the findings from our Q1 2024 Insurance Labor Market Study. While the results reveal industry-wide optimism for revenue growth, our co-CEO Greg Jacobson noted an interesting shift in hiring trends.
Embracing Multigenerational Dynamics in Today's Workplace

Embracing Multigenerational Dynamics in Today’s Workplace

How you can help employees of all generations best communicate and work together? With hybrid and remote environments limiting relationship-building opportunities, effective multigenerational communication and collaboration can be a challenge. In this white paper, Judy Busby and Rachel McCollister share tips for building strong working relationships with your co-workers across all generations.
PULSE of the U.S. Labor Market - February 2024

February 2024: Labor Market Pulse

The insurance labor market remained stable throughout the first month of 2024. Notably, January hit a record high of 3 million jobs in the insurance carriers and related activities sector. Revised numbers* from the Bureau of Labor Statistics reflect the 2023 average monthly employment for the industry was 2.96 million – 34,000 more positions than previously reported. Additionally, industry unemployment dropped 1.1 points from December, to 2.3%. Meanwhile, the overall U.S. economy’s unemployment rate is 3.7%, marking 24 consecutive months under 4%. AT-A-GLANCE NUMBERS INDUSTRY HIGHLIGHTS On a year-to-year basis, December** insurance industry employment saw job increases in claims (up 7%), reinsurance (up 3.3%), TPAs (up 2.6%), agents/brokers (up 2.6%), and life/health (up 1%). Meanwhile, jobs decreased in title (down 2.8%) and property and casualty (down 0.2%). On a year-to-year basis, December** saw weekly wage increases across all areas: (up 7.5%), TPAs (up 6.5%), title (up 6.5%), claims (up 5%), life/health (up 4.4%), property and casualty (up 4.2%), and reinsurance (up 2.4%).    BLS Reported Adjustments: Adjusted employment numbers for December show the industry saw an increase of 4,100 jobs, compared to the previously reported increase of 4,500 jobs. The BLS continues to revise numbers to be most accurate, which may contribute to inconsistencies, depending on when reports were pulled. *The BLS made its annual revisions on February 2, adjusting current employment statistics (CES) numbers for the past five years. **The BLS Job Openings and Labor Turnover Survey report and reports on wages and employment for the industry category are only available for two months prior. The source for the data represented in PULSE is the U.S. Bureau of Labor Statistics. Insurance data is derived from the insurance carriers and related activities sector.

Search Exec’s Career Advice: Build a Personal Board of Advisers

Creating a well-defined personal brand can fast-track career growth by opening doors to increased opportunities and visibility. In a recent AM Best TV interview, Judy Busby discusses this and stresses the importance of building a personal board of advisors for guidance when making career decisions.

ICM 2024: Why Choose a Career in Insurance

Each February, the insurance industry comes together to celebrate Insurance Careers Month and highlight the industry’s many facets, showcase a vast array of jobs and career paths, and share why we love working in insurance!  In the video below, our co-CEO, Greg Jacobson, shares just a few of the numerous benefits of working within the insurance industry. If you’re a young professional, student, or simply interested in learning how you can make an impact with a career in insurance, we hope you take this time to explore what the industry has to offer.  To learn more about the limitless opportunities within the industry, follow #ICM2024 and #InsuranceCareersMonth on social media. Insurance Careers Month is the hallmark event of the Insurance Careers Movement, which The Jacobson Group is proud to support as a co-founder and steering committee member.  To learn more about the Insurance Careers Movement, visit https://insurancecareersmovement.org/. 

Insurance Careers Month: How You Can Make an Impact

The Jacobson Group is proud to be a co-founder of the Insurance Careers Movement, a grassroots initiative committed to inspiring young people to choose a career in insurance, sharing what makes the industry a great place to work and retaining its emerging leaders. More than 1,000 global industry organizations have come together to support this movement. And, as you may know, February marks Insurance Careers Month, the hallmark event of the Insurance Careers Movement.   This month is about raising our collective voices to inspire young talent to choose a career in insurance. In the video below, our co-CEO, Greg Jacobson, invites insurance leaders to join us in supporting this important cause. To learn more about the Insurance Careers Movement, visit https://insurancecareersmovement.org/. 
Embracing Multigenerational Dynamics in Today's Workplace

Compass 17.1: Embracing Multigenerational Dynamics in Today’s Workplace

This quarter’s Compass feature article offers best practices to help your employees communicate, collaborate and work effectively with all generations in today's workplace. The newsletter also includes an overview of the industry's current labor market and recent executive-level job changes.
PULSE of the U.S. Labor Market - January 2024

January 2024: Labor Market Pulse

Similar to December 2022 (which saw an unemployment rate of 3.5% that quickly fell in the following months), December 2023’s unemployment rate increased to 3.4% for insurance carriers and related activities. Despite this rise in unemployment, the industry added 4,500 jobs last month, contributing to a total gain of nearly 40,000 jobs in 2023. Open jobs in the larger finance and insurance sector also remain strong at 290,000. While the overall labor market may be slowing, there’s still a strong demand for insurance talent. Next month marks the 9th annual Insurance Careers Month, where the industry comes together to amplify why insurance is a career of choice: it’s stable, it’s rewarding and it offers limitless opportunities. Learn more and start planning your organization’s involvement: https://insurancecareersmovement.org/resources/. Additionally, the Q1 2024 Insurance Labor Market Study, conducted by Jacobson and Aon plc, is now open for participation. Share your plans for the next 12 months and gain access to the results: https://jcbsn.gr/2024q1-laborstudy.   AT-A-GLANCE NUMBERS   Unemployment for the insurance carriers and related activities sector increased to 3.4% in December.  The insurance carriers and related activities sector gained 4,500 jobs in December. At nearly 3 million jobs, industry employment increased by approximately 39,500 jobs compared to December 2022. The U.S. unemployment rate remained at 3.7% in December and the overall economy added 216,000 jobs. INDUSTRY HIGHLIGHTS On a year-to-year basis, November* insurance industry employment saw job increases in reinsurance (up 3%), TPAs (up 2%), agents/brokers (up 1.4%), life/health (up 1.1%), property and casualty (up 0.5%), and claims (up 0.2%). Meanwhile, jobs decreased in title (down 6.4%). On a year-to-year basis, November* saw weekly wage increases in title (up 11.1%), agents/brokers (up 8.1%), property and casualty (up 6%), life/health (up 5.3%), claims (up 4.6%), TPAs (up 4.2%), and reinsurance (up 1.3%).      *The BLS Job Openings and Labor Turnover Survey report and reports on wages and employment for the industry category are only available for two months prior. The source for the data represented in PULSE is the U.S. Bureau of Labor Statistics. Insurance data is derived from the insurance carriers and related activities sector.
Creating an Exceptional Employee Experience

Creating a Positive Employee Experience in Today’s Environment

In today’s environment, creating an engaging employee experience that transcends geographic boundaries and asynchronous schedules has become a priority for many insurance leaders. In our recent issue of Compass, Corey Pinkham, senior vice president, shares how to cultivate a work environment that positively impacts each individual. Below are just a few of the key takeaways from his feature article, "Creating an Exceptional Employee Experience." Recognize the employee experience may look different depending on where an individual is within their employment lifecycle. Providing an exceptional employee experience regardless of tenure, level and location should be an ongoing goal. This includes offering growth opportunities, fostering a sense of belonging, promoting ongoing communication and reflecting your culture in daily actions and decisions. However, this will look different depending on where each individual is within their lifecycle with your company. For example, it’s vital to help new hires feel a sense of connection to their role and team early on, while also helping them visualize their future with your organization. For more tenured individuals, focus on offering new challenges and increased exposure to keep them energized, and provide support as they adapt to changing work environments and new processes. Recreate or reaffirm your company culture in the context of today’s environment. It’s important to evaluate how culture is being outwardly reflected in remote and hybrid settings and ensure it’s aligned with your corporate values. A few areas to examine include how you’re nurturing relationships and building a sense of community, ways you’re prioritizing mental well-being, and whether growth and development opportunities are as robust as they were pre-COVID. Additionally, boundaries are often more ambiguous in hybrid environments, making it necessary to set clear expectations around productivity and performance, while leading by example and encouraging individuals to step away from work and recharge. Break down corporate silos and encourage collaboration. Even if day-to-day information sharing has slowed down within your organization, there are ways to proactively rekindle collaboration within your team and across departments. Identify potential silos and set clear expectations around communication. This may include implementing monthly meetings, initiating joint projects and/or exploring new tools. Help create a shared sense of purpose by ensuring individuals understand the company’s larger goals, as well as how their roles and their colleagues’ roles contribute to the organization’s success. By investing in an exceptional employee experience, you’ll be able to optimize your most valuable asset – your people! View the full article for additional best practices. For more talent insights delivered to your inbox each quarter, subscribe to our Compass newsletter.