Culture

A Dynamic, Values-Based Workplace

A Culture of Excellence

At The Jacobson Group, we firmly believe our people are the cornerstone of our continued success. We are a family-owned organization; and we prioritize treating our employees with the care and respect they deserve, fostering a sense of belonging and unity. We are dedicated to attracting and empowering top talent and to investing in their growth and development. We have cultivated a dynamic and supportive environment that encourages collaboration, growth and mutual success.

Our unwavering dedication to nurturing a culture of excellence and supporting our employees has earned us repeated recognition from Business Insurance’s Best Places to Work in Insurance program, as well as inclusion among the inaugural recipients of Best Companies Group’s America’s Best Workplaces in 2025. This highly respected award celebrates organizations that excel in establishing workplaces where employees thrive, find fulfillment in their work and contribute to the growth of their companies. In fact, our commitment to employee satisfaction is reflected in the remarkable 98% satisfaction rate reported in the most recent survey.

Shared Purpose and Values

At Jacobson, our commitment to excellence is anchored in our core values, which serve as the compass that guides our actions and shapes our organizational identity. Aligned with our core focus, these values were carefully selected not only to support our clients’ objectives, but also to cultivate a positive culture of fulfillment among our team members. 

These values, explored further below, permeate every aspect of our operations, fostering a workplace characterized by genuine connections, transparency and care. From the accessible nature of our leadership team to the clarity of our communications, every employee understands the vital role they play in contributing to the overall success of our clients, our candidates and our firm.

  • Work Together, Win Together: We collaborate with a shared purpose, going above and beyond to build lasting relationships and deliver results. By striving to understand our clients and the industry while embracing feedback, we continuously evolve to create greater value for all.
  • Be Accountable: We take ownership of our actions and their outcomes, consistently following through on our commitments. By holding ourselves and others accountable, we build trust and reliability in every interaction.
  • Be Relentless: We pursue excellence with unwavering determination, remaining committed to delivering exceptional results and striving to exceed client and candidate expectations.
  • Engage Your Mind: We approach challenges with an open mind, actively questioning assumptions and seeking deeper understanding. By considering diverse perspectives and making decisions based on facts, we ensure thoughtful, informed outcomes.
  • Learn and Grow: We embrace every day as an opportunity to learn and evolve, drawing insights from our experiences and those around us. By staying curious and adaptable, we strengthen ourselves, our team and our organization.
  • No Jerks: We foster a positive and respectful environment, building others up with kindness and empathy. We celebrate the right actions, and always treat clients, candidates and each other with understanding and professionalism.

Commitment to Corporate Citizenship

Philanthropy is deeply ingrained in the fabric of Jacobson’s culture. We are passionately committed not only to advancing the insurance industry but also to enriching the communities where we live and work. This dedication aligns with our core values and is reflected through our daily interactions.

We aspire to be a significant industry ally, a supportive neighbor and an employer of choice, fostering a sustainable and prosperous environment for generations to come. Following is a sampling of the organizations we proudly support: