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Jacobson Explores the Evolution of the Insurance Workforce and Strategies for Success

February 28, 2017

CHICAGO – The insurance industry is facing a growing skills gap as its aging workforce nears retirement and organizations struggle to fill the void. Further compounding the impending talent shortage is young professionals’ lack of interest for working within the industry. Joyce Dunn, vice president and managing director of The Jacobson Group, will be on a panel at the Captive Insurance Companies Association (CICA) 2017 International Conference in San Diego, Calif. She and the other panelists will focus on the new reality of the insurance labor market and strategies for recruiting and retaining top talent.

“Millennials and Generation Z represent the future of the insurance industry,” said Dunn. “Engaging young professionals and establishing effective career development paths will be critical factors in ensuring long-term success for the industry.”

Dunn will be a part of the panel “Finding and Attracting the New Captive Workforce” at 8:30 a.m. on March 14, 2017. The panel will also include Michael Zuckerman, a professor at Temple University; Gary Osborne, president for USA Risk Group; and Chris Mandel, senior vice president of strategic solutions and director for the Sedgwick Institute. The session will explore the captive industry’s need for new employees and survey current strategies being used to find and attract newcomers.

As vice president and managing director, Dunn manages C-level, vice president and other executive-level searches exclusively for life, health, property, casualty and reinsurance organizations through the firm’s executive search practice. Active in the insurance industry, Dunn holds the Chartered Property and Casualty Underwriter designation, the Certified Insurance Counselor designation, and the Certified Risk Manager designation.

About The Jacobson Group:
The Jacobson Group is the leading global provider of insurance talent. For more than 45 years, we have been connecting insurance organizations with professionals from the board room to the back room on both a permanent and temporary basis. We offer a variety of solutions including executive search, professional recruiting, emerging talent, RPO, temporary staffing, subject matter experts, and onsite and work-at-home operations support. Regardless of the need or situation, Jacobson is the insurance talent solution. Further information is available at

The Jacobson Group
Nicole M. St.Martin, Vice President and Marketing Communications Director
+1 (312) 884-0491